Technology Services – Montoursville Area School District

Helpdesk

Support Tickets

Staff and students are encouraged to submit support tickets for any assistance they may need with technology. Submitting a ticket is the best way to receive help in a timely manner.

Knowledge Base

The knowledge base is a collection of information and helpful resources for common technology needs. The knowledge base is part of the Helpdesk, and it is available for everyone to browse as needed.

Staff Training Materials

Security Awareness Training

The MASD Technology Department is heavily focused on the safety and security of our users. Part of that focus includes educating our users on their role in keeping district data safe.

Phishing Simulation Training

Phishing emails continue to be a leading attack vector utilized by bad actors. Therefore, the MASD Technology Department prioritizes educating our users on phishing techniques and safeguards.

Additional training, specific to phishing, is assigned as needed.